Refund policy

Pawfect Supply Co. — Return & Refund Policy

At Pawfect Supply Co., your satisfaction matters. Please read our policy carefully before purchasing.

Damaged or Lost Packages If your item arrives damaged or your package is confirmed lost by the carrier, we will reship your order at no cost. Please contact us within 7 days of the expected delivery date with your order number and photo evidence of any damage.

All Sales Are Final Due to the nature of our products, we do not accept returns or exchanges for change of mind. Please review your order carefully before purchasing.

Refunds Refunds are not issued for delivery delays. If your package is confirmed lost by the carrier, we will offer a reship or store credit at our discretion.

How to Contact Us Email us at ttry8427@gmail.com with your order number and a description of the issue. We aim to respond within 1–2 business days.